We allow a cost-neutral maintenance solution to be provided through the residual value on your HPE server hardware that we would remove at the end of the agreed maintenance support term. Our service allows customers with HPE hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral. Our exclusive HPE server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for the HPE server that is now post-warranty, end of life or end of life (EOL / EOSL). Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service. Our service level pages describe these and other services in detail.
Our maintenance and support services range from parts only to telephone and remote support. These service levels range from NBD (Next Business Day) to a 24/7 response. DC Parts recognizes that most organizations today may only require a specific support service for a certain period of time, and may not wish to enter into an annual maintenance support contract that they are unable to justify for temporary support.ĭC Parts offers a flexible approach for organizations looking to partially or fully integrate with their organization's maintenance and support services for current or historical server systems. This service offers the flexibility to pay only for the degree of support service you need and the length of time you need the service for 3, 6, 9 or 12 months. Our consultants and technical staff can provide you with the ability to customize an appropriate HP server maintenance support service solution that meets your specific current requirements.
Third party maintenance of the HPE server
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